Complaint

Your feedback makes us better!

In the event that you who use Lifeplans Services would not be satisfied, please promptly share your feedback.

Contact us at support@lifeplan.se and we will do our best to make you happy.

If you are still unsatisfied after this contact, you can file a formal complaint. You can do this by sending an email to:

klagomal@lifeplan.se

or via traditional mail to:

Att: Compliance Officer Lifeplan AB
Lifeplan AB
Första Långgatan 17
S-413 27 GÖTEBORG

Next step

If, after contacting our complaint manager, you still do not feel satisfied, please contact Konsumenternas bank & finansbyrå; an independent agency that helps customers in the financial industry.

Konsumenternas bank & finansbyrå
Box 242 23
S-104 51 Stockholm

Phone: +46 8 24 30 85

You can also contact Allmänna Reklamationsnämnden (ARN). ARN investigates impartial dispute between consumers and companies and makes decisions on how to resolve the dispute. You can reach them via their website or send a letter to:

Allmänna Reklamationsnämnden
Box 174
S-101 23 Stockholm